Office 2016 Mac Serializer Not Working

The Volume Serializer (VL) is used to activate Office 2019 for Mac as a volume licensed version. It's an approximately 4 mb package file that you run on a user's computer, either before or after you've installed Office. Download the Volume License (VL) Serializer from the VLSC. To download the VL Serializer, do the following steps.

The Volume Serializer (VL) is used to activate Office 2019 for Mac as a volume licensed version. It's an approximately 4 mb package file that you run on a user's computer, either before or after you've installed Office. Download the Volume License (VL) Serializer from the VLSC. To download the VL Serializer, do the following steps. In order to activate office we were able to use a serializer.pkg from microsoft to license / activate Office for Mac 2016 and this.pkg has worked up until 16.16. Today, I noticed that updating to 16.17 via our normal method prompts the user to activate MS Office again and our serializer.pkg isn't working.

Soon Microsoft are to release an update to the Office 2016 Volume License installer on VLSC.

This update is 15.17 & is the first that has a few changes that may affect the way you deploy Office 2016.

These changes are going to be later enforced in 15.20 & onwards. Below are some details on the changes, some of the why & how via the power of the MacAdmins.org Slack & the awesome @pbowden that some of us have had a sneak peek.

Contents

Mac
  • 1 What’s Changing?

When you download the .iso from VLSC you’ll notice two packages within it:

The change is the new second pkg: “Microsoft_Office_2016_VL_Serializer.pkg”

What’s that about?

Office 2016 Mac Serializer Not Working Without

Well, for a while now it’s been fairly common practice to deploy the Office license to Macs outside of the Office installers or updates.

This came about as on occasion an Office Update or Installer would delete the file.

However, whilst the deletion itself was a bug, the ability to use the license.plist across Macs was also a bug.

What is it & should I use it?

With Office 2016, Microsoft are moving to a device based serialisation method. Which means that deploying the plist /Library/Preferences/com.microsoft.office.licensingv2.plist will no longer work.

This device based serialisation is based around the generating a license on the Mac that is to be running Office 2016.

So if you employ monolithic imaging or deploy Office 2016 via a Composer snap shot etc, the serialisation will not work. (Please don’t deploy Office 2016 via a Composer snap shot, use the pkg).

Also, if you install Office 2016 whilst booted to another volume (as in when installing via a NetBoot or NetInstall volume or something like Target Mode Imaging), again the serialisation will not work.

To install Office 2016 from another volume & have the serialisation work, cache it locally on the Mac being imaged & install on first boot or if using Casper Imaging check “Install on boot drive after Imaging” for the PKG from within Casper Admin.

However, to enable Office 2016 to be correctly licensed in the multitude of deployment scenarios that we mac admins employ, @pbowden & his team have created the “Microsoft_Office_2016_VL_Serializer.pkg”

Running this will correctly serialise the Office 2016 suite, & should be run from the Mac that’s running the suite. So again, can be added post imaging & then the suite will be correctly serialised.

To be clear, this will only affect you if using the Volume Licensed version of Office 2016 & not the Office365 version.

2016

What happens if I carry on copying the licensing.plist?

For now, not much.

15.17 is the first release with the “Microsoft_Office_2016_VL_Serializer.pkg”, from 15.20 (scheduled for Q1 2016) you will have to use the correct license.

How did people find this out?

Well a little over a month ago a gentleman with the nick @pbowden hopped into the #microsoft-office channel on the MacAdmins.org Slack, this was awesome as @pbowden is a: Software engineer for Office for Mac/iOS at Microsoft, a fellow Brit & nice guy.

It’s been a great few weeks with the community sharing feedback with @pbowden & some of us being able to test pre-release installers for Office.

I hope this warning has been as helpful to you, as it was when @pbowden shared it with us.

You may have to expand on what you mean by 'does not work fine.' It's common for the temperature to go up when working with something that is using a lot of your CPU% or a lot of memory.

Office 2016 Mac Serializer Not Working Free


Download Etrecheckand post the results on here, so we can see what you are working with. It may be something where you want to install more RAM, or it could be how you're using it. Are you using it on your lap with a blanket under it, on a pillow, things like that will make these models heat up.

Office 2016 Mac Serializer Not Working Full

Dec 29, 2017 11:44 AM